Support Contacts

If you can’t find the answers you were looking for or have more questions, feel free to contact us. You can reach us through various channels. Submit a ticket The fastest way to contact us: Submit a ticket Email You can also reach us via email: support@artome.fi (Global) and support@artomeusa.com (US) Phone Feel free to […]

Using Microphones With Artome Devices

These instructions vary between models. Recognizing Your Product Artome devices are equipped with two XLR microphone ports. These ports are designed to work plug-and-play with dynamic microphones. Microphone dynamics By default the XLR inputs are set to mic level. The input signal goes through microphone dynamics like high-pass filter, compressor and equalizer. Input controls There […]

Videoconferencing With Artome Devices

To simplify hybrid meetings, Artome devices feature HybriDock: USB audio interface combined with a USB hub. To enable these features, connect the additional USB-B cable to the Artome+ port and the other end to your laptop’s USB port. In a typical video conferencing setup, a USB camera is connected to the top panel of Artome […]

Adjusting Image Height

These instructions vary between models. Recognizing Your Product Instructions how you can adjust the image height of your Artome product. The adjustments vary depending on the device model. Image Lift function raises the projected image digitally by shrinking it from the bottom up. Note that if you compensate the smaller image by moving the device […]

Adjusting Image Focus

These instructions vary between models. Recognizing Your Product Image focus might need adjusting when Artome device is moved and the projection distance changes. Artome S-series Models without side latch Models with side latch Artome M10 Artome X10 Artome X12 Artome X20

Using Audio Only Mode

This feature is supported by HW23x devices. Recognizing Your Product Audio Only mode allows you to use Artome as audio device without having to keep the projector on. Audio Only Mode You can use microphones, USB audio and HDMI audio of your Artome device by following these instructions. HW20 Devices You can use microphones and […]